Community Guidelines

Core Expectations

  1. Be welcoming: Say hi. Introduce yourself to someone new. You never know who might need it.

  2. Share the space: Work in when possible. Be aware of equipment and platform use. Communicate.

  3. Respect each other’s focus: Some folks love to chat. Others are in the zone.

  4. Encourage others: Celebrate PRs. Support tough days. We're all in this together.

  5. Be coachable: Stay open to feedback from coaches and fellow lifters alike.

  6. Leave it better: Wipe down your space, return equipment, and keep the gym clean for the next person.

  7. Respect the process: Show up consistently, train with effort, focus on quality movement, and trust that progress takes time.

Strength Ratio Policies and Rules

These policies are designed to create a safe, respectful, and effective training environment for all members. 

Member Info

  • Keep Your Zen Planner Profile Up to Date. We appreciate your helping us stay connected and organized!

  • Make sure your profile includes:

    • Current phone number

    • Current address

    • Current email

    • A photo of yourself (to help our coaches recognize you!)

Store Personal Items Properly

  • Use the cubbies at the back of the gym to store your personal items during your session.

  • Please do not bring bags or gear onto the platforms.

  • Cubbies are for in-gym use only—no long-term storage.

Keep Platforms Clear

  • Return all weights and gear after use.

  • Reset cable attachments to their original location.

  • Keep lifting areas clean and clutter-free to ensure safety.

Be Aware of Your Surroundings

  • Know what’s happening around you. 

  • Avoid standing or gathering near lifters' platforms.

  • When walking near a platform where someone is Olympic Weightlifting, wait until they’ve completed their lift before passing. If unsure, just ask!

Class Sign-Ups

  • Reserve spots via Zen Planner.

  • If class is full, be prepared to share space with another member.

Class Caps

  • Strength & Conditioning: 8 people

  • Weightlifting: 6 people

  • Saturday Weightlifting: 16 people (sharing required)

Cancellations & No-Shows

  • Cancel at least 12 hours in advance.

  • For 6:00 AM & 7:45 AM classes, cancel by 9:00 PM the night prior.

  • No-shows will result in a class being deducted from your package.

  • If something urgent comes up inside the cancellation window, contact us ASAP. We’ll do our best to notify waitlisted members and ensure you’re not penalized.

  • Call/text the number listed in the Zen Planner app or email gym@strengthratiohq.com

Weightlifting + Strength & Conditioning Members

  • Sign up for either Weightlifting or Strength & Conditioning, not both.

  • Exception: If attending 7:45 AM S&C and 9:00 AM WL, only sign up for 9:00 AM WL. This is a workaround due to Zen Planner limitations.

Waitlist Policies

  • Waitlists operate on a first-come, first-served basis.

  • Do not add yourself to the Weightlifting waitlist.

  • If you’re a Strength & Conditioning-only member and see open Weightlifting slots within 2 hours of class, you may sign up—but only if you're next in line.

  • Please do not come in if you’re still waitlisted at the class start time.

Personal Programming

  • Reserve a spot through Zen Planner—6 spots are available, and sharing may be required.

  • Personal Programming clients have priority access to the back area of the gym.

  • Olympic lifters should use the 2 back platforms without the cable rack.

  • If you’re waitlisted, don’t come in unless notified that a spot has opened.

Equipment Priorities

  • Personal Programming clients have priority to:

    • Kilo plates

    • Competition bars

    • Blocks

  • Group classes have priority to:

    • Hip thrust pads

    • Benches

    • Shared general-use equipment

Open Gym

  • Check Zen Planner for the open gym schedule.

  • Reservations required—please don’t show up if no slots are available.

  • Personal Programming has platform priority.

  • Operates as true open gym:

    • Be ready to share space and equipment.

    • Let others work in.

    • Communicate and collaborate.

24/7 Off-Hours Access

  • You must have a 24/7 access membership to train between 1:00 PM and 4:00 PM or after 7:00 PM.

    • Email gym@strengthratiohq.com to upgrade.